I placed an order with this company for a bath that was noted on their website as 'in stock' in October. After weeks i had to chase them regarding delivery, and have since been promised delivery on 5 separate occasions with no delivery ever materialising and no communication to inform me of why.
I have emailed many times and received no response, occasionally the same man answers the phone when i call and makes excuses or tell lies. Today he just put the phone down without offering any explanation for the shocking customer service or lack of ability to fulfil orders.
They took payment for the bath i ordered as soon as i placed the order back in October, i have requested a refund 3 times no and still no replies or refund showing on my credit card. I will be reclaiming the amount via my credit card company, but for anyone else considering using Super Bath please learn from my negative experience and AVOID AT ALL COSTS!!
1 year ago
SuperBath.co.uk, Greater London has a
1.3
average rating
from
80
reviews
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