Anonymous
We just sold our park model home in a Sun Communities Park in Florida. We started staying in the park 9 years ago in our 5th Wheel. Sun did not yet own the park at that time. We fell in love with the people and really liked the park. In 2020 we purchased one of the park model homes from a Canadian Couple who were not planning to come South any longer. We put quite a bit of money into things that needed updating and had one of the nicest homes in the park. We were looking forward to being Snowbirds for several more years. That was until we started getting emails from the management about "New Rules". The combination of the rules and the arrogant attitude of the management made everyone feel like we were being treated like children. They initiated an unannounced annual inspection of each home which involved a 360 degree inspection of each property. Each resident was given a report of things they were to address and those things were generally very insignificant. While I admit that there were homes that needed to do some cleaning up, most of the homes were really nice. However, the management managed to find really insignificant things with even the nicest homes in the park. It was quite upsetting to have them tell us that we couldn't have a few paver bricks stacked in a corner of our backyard (where absolutely no one could see them), yet property owners could make their houses look really junky with all the yard ornaments they put outside. There are a couple of houses in the park that looked like they were having a competition to see if they could outdo each other. Everyone talked about it but management did absolutely nothing about it. The thing that really ticked everyone off was the initiation of a $1000 fee when you sold your house. It is totally unreasonable. They give you a long list of things that need to be done when selling your house and very little of it involves the office staff. Since several homes are sold every year, this is free money for Sun Properties. It's really an abuse of the property owners. Sun Properties does not care about the residents. They only care about their bottom line. We will never recommend that someone buy in one of their parks. We couldn't get out of there fast enough and people are leaving in droves. New residents are clueless about what they are in for.
1 month ago
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Sun Communities has a 1.4 average rating from 46 reviews

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