Would rather have given no stars! Awful service from this company. I placed my first order nearly a month ago now delivery time was fine under the current circumstances but when ordered I nearly got trapped as most do with the signed up for a weekly order. Do they really think people can go through that much product every week or even month! When my order arrived I received an incorrect product which I was really disappointed about as the product missing was the main one I wanted and the main reason I ordered from them. I then contacted them to explain and was told I would receive a reply within 48 hours... 5 days later someone emailed me and said they could offer a 25% refund on the incorrect product or I could send it back and received the correct product and they would cover postage. I replied and said I was happy to keep the incorrect product and would I be able to pay for the one I didn’t receive and they just cover the postage. I saw on the reviews this was offered to someone else but they replied to me (days later) and said it’s not company policy? I thought they would rather that as they would be getting more of my money! Plus it would probably have restored my faith in the company and I would have continued to use them. I said could I please have the 25% refund on the product then and that was over a week ago now and I’ve just been completely ignored. Awful service and so unhelpful! Their chocolate spreads are good but their syrups are really not worth ordering. Even the savoury ones taste sweet and they’re all artificial tasting. I will never use again.