The contacts themselves are as they should be, and the pricing is wonderful with the occasional sale that really helps cut down on the price. My biggest issue is the packaging. Both times I have received my contacts, they are in a massive box compared to the contacts. This recent box was about a foot long and a few inches wide and tall for a box of contacts that is only a few inches long and less than an inch tall. It easily could have been packed in a padded envelope or even a normal envelope, so the box is completely uncalled for and seems wasteful. I still like the company and how easy they make it to order contacts, I just hope they make the shipping a bit more logical with packaging.