Incredible customer service. I ordered some hardware for a bag I'm making, and they emailed me with a picture of the products together to make sure I was happy with the colour matching. I didn't even have to ask - they just wanted to make sure I'd be happy with the order before it shipped!
When I requested one of the items be swapped they did it straight away, no fuss, and had the order amended and dispatched that same day.
Truly wonderful, I'll be using Sew Hot again for sure.
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