The was brand new, no signs of refurbish or secondary usage. Box, warranty - everything is ok. For those who doubts - shop provides authentic watches. Price is amazing and gives you ability to buy perfect watches for a way less money than in any retail shop. The only small point that I'd like CreationWatches to let customers to know prior the purchase is that DHL delivery price is going to be included in the declared parcel price, therefore you'll have to pay taxes for the delivery as well. It is quite confusing. However, remark about total parcel price (and not the checkout price which are the same but has a different meaning) during checkout would help a lot because otherwise customer is facing a false expectation which is why your shop sometimes gets a negative reviews. Would I recommend this shop? Yep, best value for the price!