So disappointed with my Rockdoor. So very disappointed with my rockdoor . I had trouble with it soon as it was fitted. It was not locking right and then when it lock it was hard to open ever harder when u are disabled. The fitter returned moving the door frame .you could tell the key was bending trying to unlock the door.which I then had problems with the draft coming through. The stairs and hall way was like being outside. I contacted the fitter who went in to liquidation opened in new name started up again .I contacted rockdoor who say the door warranty is with the fitter because they have gone in liquidation the contract is ended . I notice 2018 doors there was a problem with the doors that bow .2019 on there web site says rockdoor new guarantees not to bow as of June 2019.it says we are please to report that the issue of bowing has been eliminate with 0%return rate achieved in the past 12 months .both internal tests prior to launch in our dedicated environment similar and close monitoring over 30.000 newly installed doors in circulation confirm this. We will continue to test all our doors to ensure door bowing remains firmly rooted in the past . My door is a 2018 door .They were a rockdoor fitters. Iam now stuck with a useless door witch I regret having .you would think knowing they new there were problems with doors that bow in 2018 the customer service would be able to help. All ive been told to ring gap.which i did with no help what so ever to resolve this matter. my door is badly bowed as we found out when another rockdoor fitter put a level on it . DONT TOUCH ROCKDOOR .