Awful customer service. Awful service full stop. I paid for an order. a week later the order arrived with the words "1 piece missing" writen on the box. I opened it an of course 1 piece that I ordered was missing so I patiently waited for over a week and nothing arrived. I spoke to their online customer service rep 3 times without a anything being resolved. I tried calling their phone number 20+ times. Sometimes is doesn't even connect and not once has anyone answered the phone. I've now emailed their complaints team 7 times and all I get is "I'll look in to it and get back to you by the end of the day" Of course, they do not! Worst customer service I've ever experienced and STILL they haven't sent me what I fully paid for. Don't bother using them. They are inept