Lucy
A big disappointment! It honestly would have been easier and less stressful to ask friends/family to send money for us to order our own gifts. I had several large items on the list, they were paid for and secured. To then be told that those items have been discontinued and the money will have to be sent to us (with a charge to transfer apart from our last gift after complaining). But it took weeks for us to get this news, after weeks of chasing where our wedding presents were. Most of our large gifts were garden items and after chasing for weeks and being let down, and it now being the end of summer. There are no garden items for us to buy online or we are going to have to pay double to get what we had originally wanted months before, when adding them to our list. When making a complaint, the lady was very nice but quick to blame covid and other issues. They would not give us any compensation for the time wasted or the difference in price for the products now out of season. But instead they are sending us a 'gift' which 2 weeks later, we still have not received anything. Super disappointing! Do not use this 'middle man company'!
1 year ago
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Prezola has a 1.6 average rating from 14 reviews

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