UTTER SCAM - DO NOT USE:
It has now been four months since our wedding and we have yet to receive roughly half our gifts and Prezola have said it is likely we won't receive most of them until sometime in 2022. Prezola keep emailing and saying this is due to 'supply chain issues' but most of the outstanding gifts (including commonplace things like cookbooks and crockery) are clearly listed as available on supplier websites and I could easily order them myself if I had the money and receive them within a couple of days.
It has been embarrassing to explain to wedding guests that we still have not received their gifts due to Prezola, and completely inexcusable at this point. If you are organising a wedding do not use Prezola unless you are happy for most of your gifts to take at least half a year to arrive.
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Alice, Customer Support
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