I experienced a deeply distressing incident at a shop that left me feeling incredibly unsafe and unsettled. What unfolded before my eyes was one colossal event that shook me to my core. The presence of homeless individuals was a common sight, with some even approaching customers to ask for spare change. As this happened, I couldn't help but notice how everyone's gaze shifted downward, filled with a mix of embarrassment and discomfort. However, my feelings went far beyond that; fear gripped me tightly. I couldn't shake the thought that this person might single me out or pose a threat. To exacerbate matters, I found myself in the midst of a heated argument between customers. What shocked me even more was that some of the staff members, instead of mediating or finding a solution, actively engaged in the quarrel. Their involvement, rather than alleviating the tension, only fueled my anger. In that moment, I felt an overwhelming desire to express my frustration to the world, to let everyone know just how infuriated I was.