We travelled on the 13/2/24 Hull to Rotterdam We booked the brassiere which i wouldnt do again it was a rip off. On the return sailing to Hull 15/2/24 we were informed that we were unable to disembark due to power failure, This was at 7:30am. It was bedlam people pushing and shoving we could not get anywhere. They then used the stairs to the ferry deck 3 we had to carry our cases down all those stairs which was dangerous will people pushing to get off. I had train tickets booked for 10am which we had missed. It cost me £75 to purchase 2 train tickets. I complained to the company by letter to be signed for with proof of purchase, When i rang was told i had sent it to the wrong address, P&O stated it was out of their hands and did not need to compensate the train tickets. I have travelled with them quite a few times but will think twice. What i would like to know did anyone else get refunded because everyone was disgusted and they wanted full refunds?