I ordered this item a few days after it was fitted the mechanism inside broke. The push up and down doesn’t work, the metal ring piece inside snapped. I emailed the company 5 days ago to complain and ask if they have a resolution to resolve the issue. I got no responses from them!? Item is faulty and not fit for purpose. I’m not happy with this. No resolution from them, no replacement part? No refund? No answer….? Very disappointed. Won’t order here again. Arrived on time and looked like the image. Only problem is the item is broken and doesn’t work! Can’t use it