Purchased a heroic Aberrus carry from their site. Night of the raid I contacted them for the invite, and was told that they had an error on their site, and if I wanted to go on the raid, it would cost an additional $200. Full Story: After purchasing this armor and token priority run, I reached out to schedule. Their representative responded that I was booked for 7:30 PM EDT the following day (May 1). I accepted this and was ready to go. No invite arrived, and I reached out again. This is when I was told by a different representative that it would be an additional $200 if I wanted to go on the run. PlayCarry had over 24 hours from the time of purchase to contact me about their "mistake" but chose instead to let me sit and then, at the time of the raid, offer a higher price. This is equivalent to purchasing concert or airline tickets at one price and then showing up at the gate and being asked for more money or denied entry and offered a refund. In fact, as this is a UK company, in 2008, Parilament passed the Consumer Protection from Unfair Trading regulations 2008. Schedule 1 of those Regulations lists commercial practices which, because of their inherently unfair nature, are prohibited in all circumstances. This is sometimes known as the banned list. On that list of banned practices are: Bait advertising – enticing the consumer with advertising around special prices when the trader knows that he cannot offer that product or only has a few in stock at that price. Bait and switch – luring the consumer with attractive advertising of one product at a special price, with the intention of selling the consumer something else. Under the Regulations, a trader commits a criminal offence if they engage in a banned commercial practice listed in Schedule 1. The package I purchased was listed on their website. I added it to my cart, checked out, contacted their representatives via chat to schedule and was told that my slot was the next day. On that day, their representative stated the following: "This is a very rare raid in itself because it essentially gets all the loot from its class and it physically cannot cost so cheap at the beginning of the season" They had an advertised price on their website and had no intention of honoring the purchase of that service at the price it was listed. All I asked for is that this company honor the package that was bought and paid for on their website, but they refused.