Gave me a delivery window of between 13.20 and 15.20 hours. The delivery eventually arrived at 18.42 hours with no apology for the lateness.The delivery was for three radiators and some accessories. All the box’s had fragile on the outside but as they opened the rear tail lift door none of the fragile parcels were strapped to the side of the van and all had clearly fallen down during transit. Two of the three radiator box’s were damaged and one had clearly been repaired with brown parcel tape. The live link to view the location of the delivery was constantly down on the day and as the van pulled up outside the live link indicated they were 26 miles away. It took me around 25 seconds to open the front door from the driver knocking on the door by which time they had clearly reported to the contact centre that I was not in ( I know this as the contact centre rang me and left a voicemail on my phone)I opened the door as they were about to set off. ( Clearly the drivers were running so late they just wanted to give a short delivery attempt and go).The radiators were delivered over 3 hours late, but without any doubt I would never opt to use this company again. Service was so bad I would not re-use the online plumbing merchants from which I ordered the goods. Use Panther logistics at your peril !