The most dishonest company I have used and still regretting it. I placed my online and delivery was planned for 2 days later. My order did not arrive and after 4 days I sent an email asking for a update. A day later they called and I was told my order had been missed when loading and they would make sure it got dispatched the next day and I would receive it in another 2 days. This is now 7 days before I would get my order and I had fitters waiting. No good will offer and didn't seem like they cared. Two days go by so I ring them to check, they now tell me my order is missing in transit and it was dispatched 6 days ago??? I said that can't be right and explained what the last person said. Another two days and they call again to say they do not have anymore in stock and it's discontinued and offered a lesser product. I ask for a refund and they agree, I asked for a email confirmation which they said I would get, still nothing. It still felt like they didn't give a s**t. Stay aware from this company, a company like this doesn't really care about the customer
4 years ago
Online Carpets has a
1.9
average rating
from
64
reviews
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