Anonymous
Purchased two units and spent over £1000 on them. Once arrived both units was damaged. It took a while with customer service but managed to get replaced. When the replacements arrived these went into storage. Due to COVID the project was delayed and we have only managed to use the items. Yet again one you is damaged. As it out of the normal time frame Oakworld are not helping and say we have damaged the item item. The screws that are holding the back on has been put in incorrectly and split the side wood. Clearly a manufacturing issue but they are not taking responsibility. Been told these are quality checked.. mmm really! I have been advised of my rights but yet still not interested. Very poor service as keep sending the same content emails as a response. I have gone legal on this. Please avoid Oakworld due to poor service and item
2 years ago
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OakWorld has a 1.5 average rating from 84 reviews

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