Website says "FREE NEXT DAY DELIVERY IF ORDERED BY 2PM" . Not True.
I could write A LOT more but seller will try to remove review. So here is a summary
07/08/2023
Paid £3699.99 for a camera with next working day delivery.
That evening told it will be collected by DHL 08/08
08/08 - No DHL tracking provided
09/08 - No DHL tracking provided.
Contact seller to cancel as I won't be at delivery address after 10/08 (something I told them on the phone on 07/08)
Seller (who is no longer pleasant) claims DHL already collected & won't refund
I contact Paypal for a refund.
10/08 No tracking provided
11/08 No tracking provided
12/08 No tracking provided
13/08 No tracking provided
14/08 No tracking provided
15/08
12.42pm - Am alerted by security camera at delivery address - DHL courier putting a package in a bin as "a safe place".
12.50pm - Receive tracking number email from Next Day Deal. "Your item is on its way"
12.51pm - Receive "Your order has been delivered" email from Next Day Deal
I contact DHL. Very surprised that an item worth £3500+ would be left in a bin with no signature.
DHL confirms in writing declared value of item was £100.
DHL confirms they first received item on 14/08
DHL confirms sender took extra steps to allow item to not require signature on delivery & could be left.
The box (which contains who knows what) will be returned unopened.
Seller has since told Paypal item was delivered
Seller has told DHL they don't want item returned
Paypal are on the case.
Read the other negative reviews. Do a bit of Googling.
9 months ago
Next Day Deal has a
4.8
average rating
from
214
reviews
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