The service was good. We started in the showroom with very helpful staff. A few days later we had an initial visit from the designer and a follow up with him to discuss and finalise the design about a week later. The order took a few months to be completed, so the final survey came much later. Again, he helped us out with a couple of minor changes. The fitter was great. He was prompt, friendly, kept us informed on little details and helped us on tiny, final decisions: where cables could be hidden and so on. He was done in a day and a half. One top piece wasn't finished properly, but that was replaced the next day. The quality of the furniture is excellent: we can't find fault. The price is relatively high but we had good service and are really happy with the finish. If only the production could be a little quicker.