I activated my membership in January 2023. Given 1 month temporary green membership and 1 month car park pass. Now it's after Easter (April) and I would like to use the membership card that I have never received nor been emailed my membership. I have tried to call the helpline on 3 occasions but waited 20 minutes each time. Also emailed and never heard back. I have rung the head office to have a voicemail saying there is no one to answer as there is HYBRID DESKING/HOT DESKING. Lord help them. No doubt working from home because of Covid but still going to shopping centre's and the pub mixing with thousands of people. I'd like a full refund please.