Thier prices are the best hands down and I've always been happy with my orders until this last one that they asked me to write this review on. I own a moving company in Maine. My guys were flying to Dallas to load a one way rental coming this way. I ordered a 4 wheel dolly, 25 moving straps and 2 ratchet straps as the load included a piano. The order was sent to the customers house days prior to the arrival, to which she received and didn't mention any potential damage to their packaging the days it was in her apartment. My guys got there, opened it up and there were no ratchet straps and only 4 of the 25 regular straps I had ordered. My guys did the best they could to make due. Hours later, I found out the items were missing. The total of the missing product was only around $70. I called them to let them know. As I order things through them a lot like this. They wanted to pass the blame on to fed ex and wanted me to send them pictures of the package to see if there was any damage. Now these items just come all together wrapped in heavy duty shrink wrap, so after opening the wrap there's no real way to get a picture of damaged packaging. Also I'm in Maine, my guys were already loaded and on the road by the time I was able to connect with mytee to let them no. All in all my experience with them has been pretty well, I'm hoping this was a one off. Luckily my customer in Iowa who I sent the exact order to that same day received all of their straps. P.S. I'd love to review the E-track ratchet straps if We had gotten them. Lol