Poor product, awful customer service, not a UK company, BEWARE ! I ordered a large acrylic picture months ago, the first one arrived with a very poor repair attempted by the manufacturer on the rear of the picture however it left a 5cm white scratch clearly visible on the front. Amazed that they had actually shipped it in such poor condition, I contacted them and sent photos of the damage, and they promptly sent out another one. My main concern is that they sent it out at all with such a poor repair as you couldn’t miss it when looking at the picture! Picture 2 arrived, this was broken in transit, not their fault in fairness, I sent them pictures and they agreed to send me a 3rd picture. Picture 3 arrived, with damage clearly visible where they had attached the frame to the rear of the acrylic sheet. It had lifted off around 5 areas of the picture probably around 1 to 2 cms in size, all clearly visible, all ignored and shipped as it was. Then begins the email ping pong, they have asked me to send pictures numerous times. I have sent detailed pictures, detailed emails asking specific questions about how we are going to resolve this, and after close to 40 emails and several phone calls am no further forward having paid £85 for a very large picture which I still don’t have on my wall. I would be extremely cautious sending any orders or money to this organisation, unless it’s of little value and little risk. I hope this will be resolved but fear this organisation has no scruples and no intent to refund or ship me another product. I would guess they will probably go out of business at some stage and pop up under another name in the near future Deal with at your peril !!!!