Had a valuation for my car which I accepted, after choosing a new car and going again a week later to collect my new car, I was about to sign the paperwork was was told they needed to knock the valuation figure down by 400 due to the fack my car had a tow bar fitted, nothing said on the valuation visit and members of motor point Burnley were examining it taking photos. Coming back saying my car was immaculate, Shame on motor point Burnley for ruining what should of been a great day, left angry and will not use you again, My mission now is to write as many reviews as possible to let other people know what to expect when using motor point Burnley,and the poor quality of service I received To be told they don't buy cars with tow bars on is understandable but the car I was buying had a tow bar on, figure that one out, Grrrrrrrr!!!