The stock the the company has is good and they are able to find value for money contracts with other firms. The offer of cashback is also very appealing to the thrifty among us, HOWEVER they make it very hard for you to redeem the cashback, only releasing it in 5 instalments over a 24 month period which you have to upload the bill to their website and then they'll release the cashback in the form of a cheque posted to you. I have never met such a more cumbersome way to reward their customers. It simply screams greed hoping that the customer will forget to claim at ever stage, but I've diarised it. So not a company to recommend unless you don't mind their scruples.