Disgraceful, manipulative and liars. Before We purchased a used 2021 A200 AMG Line
Was sent a personal video giving us a full transparency condition report, and was advised on the video that the car was almost perfect condition apart from 2 stone chips that had been repaired and a small mark on the rear bumper that was going to be professionally repaired before delivery.
The car was also described as 1previous owner and would be come with 2 keys.
THIS WAS NOT THE CASE
. The car was delivered with a key missing and instead of the 2 stone chips there was 100s on the the lowest bumper that was not shown on the video and not advised, and instead of 1 owner there was 2 when we finally received the V5
The so called professional repair Mercedes of Slough had completed on the bumper was shocking with overspray on the wheel of the car and on the plastic trim.
They agreed to send me the spare key but this has never happened, they agreed to re paint the bumper.
 ( BUT ONLY IF I GAVE THEM A 5 STAR REVIEW WHEN ASKED BY MERCEDES.
 ) This is pure blackmail and even worse just shows what the Mercedes reviews are really worth, please consider carefully before purchasing from this dealership.

I should have known what this dealership was like when the Business Manager advised that they were going to charge me an extra £600 as we did not want finance, because Mercedes provided a deposit allowance, after I called several dealers who all advised this is not true the dealership agreed to the original price.
They never return calls, you can never get hold of anyone, truly a shocking and misleading dealership that uses Mercedes reviews to blackmail customers.
I can’t believe they can be allowed to continue. We have reported this to Mercedes and stated that dealerships should not blackmail customers to lease a false rating, MERCEDES will investigate.