Awful company- do not buy from here, you are just wasting your money, go elsewhere! The flooring that was delivered was not as described after spending so much money on this. It was not fit for purpose, various boards were badly damaged, and of poor quality. After numerous emails back and forward to this company the matter is still unresolved. The quality of the flooring was that bad, the company we hired to lay the floor couldn't complete this job. Under the Consumer Rights Act 2015, it states that the consumer should not be charged for postage to return an item that isn't of a reasonable standard or as described. As with the Sale of Goods Act, all products must be of satisfactory quality, fit for purpose, and as described. I can firmly state Luxury Flooring has failed to comply and cooperate with the Consumer Rights Act. The vinyl flooring that was returned was supposed to have been 'quality checked' however I have evidence that this wasn't completed correctly and have therefore lied to us, stating there were no further damages. There is nothing 'luxurious' about this floor, please do not buy from here, you are just as well throwing away your money if you do.