Ordered a light for £212, so it qualifies for free delivery. The light has a European plug so they provide an adaptor. They have sent an email saying the order has been processed and dispatched from their warehouse. I have called them twice, seems like a 1 man band. He has said that the light has not left the warehouse and was laughing at me in the phone. He is German and sounds as though he is working from home from his bed. He doesn't really respond when you ask him a question. He compared lights.co.uk to Samsung saying that I cannot get in contact with the owner if the company as it is so big. I recieved an email from lights. Co. UK saying that the assignment number has been sent to DPD, but 1 week later there is no update, I think DPD being a large company would have things moving and would be updating their tracking info. The company are registered as co.uk but are based in Germany with an address in Goldsworth Road Woking Surrey. I have my doubts about this company as it is falsely advertisi g delivery times and their base. I would avoid them. The man Constantine who was laughing at the situation at lights. Co. UK got fed up of the conversation and said we can talk for 15 minutes or longer but it won't change the outcome, he then proceeded to say the line is bad, I cannot hear you and then cut me off. Very unprofessional, poor customer service falsely advertising do not use them just stick to a reputable UK based company.