Absolutely disgusting service from Adrian Robinson, paid for a level 3 survey and it was completely useless, just a load of excuses in the report for why he could inspect different areas even though the homeowner was present and willing to move anything that was in the way, nothing but a cowboy, I will report him to the regulators as he is just scamming people out of their money and leaving people to have to pay for another survey afterwards. We wanted to ask some questions about the survey and he never called us back or answered our emails , I will call him every day until he answers. Do not waste your money! This is the first page of the survey so you can see the quality of his work for yourselves: At the time of our inspection, the property was occupied and fully furnished with some floors covered. The furniture, including fitted or heavy freestanding storage units, seriously restricted access to the floors. We were, therefore, not able to gain access to the structural slab or to the timbers and boards beneath the coverings. To undertake a more comprehensive inspection, including removal of floorboards would require express permission from the vendor or owner of the property. Should permission be forthcoming indemnity against damage during such operations would also be required. Stored personal effects throughout the property restricted the extent of inspection possible. The inspection of the main roof structure was limited as it has been covered internally. As sections of the roof structure could not be seen, such as the lower ends of the rafters and the wall plates, it cannot be confirmed they have not been in contact with rainwater. It is not uncommon for timbers in these areas to develop decay and further inspection is recommended once the roof space has been cleared. Many parts of a building such as foundations and sub-floor areas are concealed during the inspection. Also, we have not inspected woodwork or other parts of the structure that are covered, unexposed or inaccessible, and we are, therefore unable to report that any such part of the property is free from defect. Due to site constraints, our inspection of some high level elements of the property was severely limited. Consequently we are only able to comment upon those areas that are visible from vantage points within the boundaries of the property, or adjacent public areas. As it was not raining at the time of the inspection it is not possible to confirm that the rainwater installation is free from blockage, leakage etc, or that it is coping with long periods of heavy rainfall. Binoculars were used to examine roof slopes. Chimneystacks etc, externally, and a hand held damp meter was used internally. As far as the service installations (gas, electricity, hot and cold water, space heating and drainage) are concerned, our inspection was a superficial and tests were not carried out. In the absence of specific tests by appropriate professionals, we cannot give any warranty as to their condition, design or efficiency. The central heating system was not tested. The assessment of central heating is a specialist matter governed by regulations set out by various bodies. We cannot guarantee that the installation fully complies with these regulations. If you require further assurance on the heating installation we must recommend that a specialist heating engineer be asked to inspect and report on the system. We will be pleased to arrange this on your behalf if required. We have not arranged for any investigations to be carried out to determine whether or not asbestos, High Alumina cement, concrete, calcium chloride additive or other deleterious materials have been used in the construction of this property and we are therefore unable to report that the property is free from risk in this respect