Groupon is an app where you can get some deals. I don’t know how it isn’t out of business yet! It has so many key problems. I have been with them long enough to tell you to stay away. 1- the prices aren’t always the cheapest! The deals aren’t the best. It is very frustrating when the pricing is cheaper on the company's main website than Groupon site. After you discover this, you won’t be able to change or get refund. 2-Customer Service is just horrible and terrible!! First you won’t be able to reach them easily. If you do so, then always they have mo clue about your problem and always seem they are reading from a paper! They’ll repeat “We are sorry but we can’t help you”! As a broken record! So don’t waste your time with them since you are already waste your money for a stupid deal! 3-when you buy something everything seems very well until you pied the money! Then once you did so, forget about it! You can’t get your money back and you can’t do anything! And by the way, the “nonrefundable” word is written in a very tiny font. No one can see it unless he/ she knows the trick! And guess what? There is ALWAYS a trick somehow!! 4- If you go to any business and tell them what is the price in groupon, then they’ll give you the same price or less! so what is the point of using groupon as a third party? It is an useless app and doesn’t worth your time nor money! For me, it is the time to try a new app!