"Products were more a less fine, couple of incorrect invoices and late a couple of times for delivery but we wouldn't normally worry about that, we changed to a different supplier simply due to lower cost and we did so years ago, so why the review today, well apparently we paid some invoices late, looking at the summary we have been sent appears we had them set up on 60 days end of month, never did we have a situation with them chasing for payments, no nasty letters, no indication that this fell outside of their terms etc, so quite surprised when today we receive a letter from a debt collection company informing us that Glass Designs Ltd have sold apparent late payment compensation debt and interest to them - not any invoices because they have all been paid years ago just late payment charges and interest and now the debt collection company want payment. Well were be arguing as we didn't know we were outside of terms. If we were late then they should have let us know at some point and if they really felt we owed them money for late payment from years and years ago then Glass Designs Ltd should have got in touch. Instead straight to a debt collection company, this supplier has now gone from one we may have used again to one we will never use again. Already mentioned to a couple of customers today which i know use them - none impressed and all saying we wont use them anymore - good way to loose a lot of customers Glass Designs - hope its worth the £40 for a late payment that your customer didn't know was late"
Helpful Report
25.10.2018
Glass Designs Ltd, Greater London is rated 3.00 based on 2 reviews

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Alice, Customer Support