Everything was good until we got to the airport in Fuerteventura then could not find the Ecar desk - neither could anyone else at the airport. The help desk had not heard of Ecars so I had to phone Ecar from Fuerteventura - (an expensive experience) eventually a rep answered the call and told me that the information I required was on the voucher I'd printed off - it was not and I still have the voucher. The arrogant and rather rude individual then told me that I have to go to gold car and put the phone down. Thank you but no thank you - not again
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