Agents must be aware that some companies are exerting pressure on clients at the check in desk to take out their excess insurance even if you have a valid certificate purchased in the uk. If you have this understand that you do not need to take the hire companies insurance, but great pressure is exerted at the desk and uk companies need to highlight the fact that clients do not need to submit to this pressure.. Otherwise the hire was ggreat, and my unused fuel was credited the next day.
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