I booked a mini-MPV so that my three adult children would have a full comfortable seat in the back. When I arrived at the Gold Car office I was offered a Nissan Qashqai which has a hard raised middle seat and a low roofline. I pointed out that this was not a mini-MPV but was told no other option was available and the class I booked included the Qashqai. After an hour arguing and trying to find a UK or Portugese number (not provided in the hire document/voucher) for the AutoEurope office I was told the same story by them. It seems the description of the category is no guarantee of the car type you get and booking through a middle man certainly doesn't help resolve the issues.