My wife bought a drone for my birthday, when I tried it it nothing worked, ( I am a qualified drone pilot) it had a camera delay of over 30 seconds and couldn't be flown on the app. She contacted the company who arranged a collection, this was done and now they are denying recieving it. This was £120 and we have nothing other than getting fobbed off every day with the same story. As it was them that booked the collection its up to them to track the parcel as we don't have any tracking or insurance info on this collection. My advice is DO NOT BUY FROM DRONES DIRECT as they will cheat you out of your cash. They sell cheap rubbish that is not fit for purpose and refuse to refund AVOID AVOID AVOID