Excellent sales service at the store. We took up old flooring ready for the new floor. On the delivery day the driver just had the door tread. He confirmed that nothing else was loaded on the truck. No communications from the company at that point. After. chasing the order I was told that the flooring was out of stock and not available until June/July. I cancelled the order. I called the sales person in store, it was not his job to do so but he chased my flooring. He actually located the flooring but of the 9 packs ordered, one was damaged. I reinstated the order for 8 packs to be delivered 5 days later. The day before the order was to be delivered I received a call from the company to say of the 8 packs now ordered one was damaged. I cancelled this order as the quantity to be supplied would not be enough. Guess what ,the following day a knock came to the door with a delivery of 7 complete and one opened pack. I did not take delivery of the flooring. The sales people are badly let down by the administration and distribution sections of this company. I could not in all conscience recommend this company to anyone.