Would give 0 stars if it let me. I have brought a bike from them which turned out to be faulty. It kept cutting out I emailed them the seemed to be willing to help told me to do checks i did some but I said I don’t know what’s I’m doing can you get someone to check it. They told me to put in for repairs they will pay me back i said okay. I need to wait a few weeks to get some money together to pay for it first. So then sometime went by I emailed them to say I’m going ahead with the repairs and then they told me to do more checks again I said okay il check They asked me to check the fuse it Seemed okay still not knowing what I’m doing. They said take it to repair they will pay me back so we did that turned out to be the fuses it got fixed it worked okay They asked me for the invoice so they could pay me back why else would they ask for an invoice once I sent it they then ignored my emails for a week then told me I should know how to check a fuse with out being a mechanic which is just a ridiculous statement that I should automatically know how to check a fuse. So because it was a faulty fuse they asked me to check Which I did to the best of my ability they are refusing to pay the costs. The fuses needed to be replaced either way which it was a manufacturer fault that comes under warranty Also the bike checked for more faults. They continued to call me a liar because they think I didn’t check the fuse offered to pay half It for good will and that they r not liable for selling me a faulty bike Do not waste you time and money on them they r shocking. We r out of pocket and couldn’t use the bike for 2 months because of how long it took to try get someone to Help!