Ritesh Kumar
Dell is worst brand on laptop. I had 3 high end gaming laptop from Dell and none of them worked properly more than 6 months. And Dell Advance customer service and protection plan all false. They replace used item and keep you wait till your warranty expire. After that they say nothing can be done now you need to purchase new protection plan. Also all Dell laptops in the site says wrong like battery runs 4.5 hr but according to customer service, battery run only 1 hr max. Advaced technical team supervisor told me when I complain about my battery died after 6 months of use. I do not rely on Dell product and their customer service. They never accept there mistake and replace my laptop they just simply do the false fix again and again till your warranty expires. I would not recommend anyone to buy Dell laptop at all. I lost more than $3000 and wasted so much time talking to customer service. Also after multiple escalation they are not bother and only one men deal all this and he said no one above me, if I said nothing can be done mean you should not call back again. This ridiculous and I never seen this kinds of word from any company.
3 months ago
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