Hani was very helpful and informative. I initially backed out with my application as I thought I can do it without going through an IVA. However, after a few months, I found myself in a lot worst situation than I already was. So, I decided to contact Hani again. He took me in without any judgment and sort my application as soon as he can as he’s already got my details. All I needed to do was update anything that needs updating. During my application, Hani was very kind answering my endless questions and even after my IVA has been approved, he’s still ready to help me with my questions. I couldn’t believe I’ve declined the opportunity the first time round but I couldn’t be more thankful for Hani for taking my application again.