I was supplied what I was told was granite for my island. When it arrived it had a hideous square stain on it from where they had put sellotape on the edges for transport.
I called chiltern marble immediately before the island was fitted and told them about the stain they had caused to my expensive piece of stone. I was told to let the delivery guys fit it and they will get the vile mark out or replace it.
They came out the following week and tried to remove the stain and I've not heard from them since - that was nearly 2 months ago!!
I've phoned Paul, head of sales every week for 7 weeks now and he won't return my calls. There customer service is shocking.
I'm now left with a less than average island which turns out to be quarts not granite as I was told when I purchased it and no word from chiltern marble.
Avoid at all costs!!!!
6 years ago
Chiltern Marble Limited has a
4.8
average rating
from
161
reviews
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