Jason wernham
WARNING STAY WELL CLEAR I purchased my vehicle on 5th April 2022.After one week of purchasing my vehicle a very loud knocking noise was coming from the front of the car, I informed DAVE WARD via email and a phone call and he told me he would find a local garage for the car to be inspected. After a couple of weeks DAVE WARD then told me to find my own local garage for the car to be looked at. I took my car to my local garage and paid for the car to be inspected for the faults. i then emailed DAVE WARD with the parts required which were new front brake discs, pads and new suspension arms, DAVE WARD told me he would order the parts from his supplier, he also advised me to get my local garage to fix the vehicle and then invoice CVF for the labour once the car was fixed. After several emails and over 30 phone calls and lots of excuses i finally received the parts, this took 5 weeks for the parts to arrive when we all know you can get next day delivery. once the car was fixed i sent DAVE WARD an email thanking him for the parts and that i had attached the invoice for the labour. 9 weeks later i have still not been paid, i have sent several emails and rang the office well over 100 times, When i have actually managed to speak to someone it has been the receptionist who always tells me DAVE WARD is either to busy to speak to me or he is on holiday. The lies i keep being told from the reception lady and DAVE WARD are unbelievable.(Yes jason we have received your invoice and it is with our accounts department, oh really we thought you had already been paid)....It has now been nearly 10 weeks since i sent DAVE WARD the invoice, i have called well over 100 times sent emails and nobody responds or now answers my calls. I have also sent 2 letters via recorded delivery to DAVE WARD which have been signed for but i still have not had a response. Buying a car is supposed to be an exiting time but this has turned in to the worst nightmare and stressful few months. I sent a letter via recorded delivery warning them to pay the agreed invoice otherwise i would go down the legal route. I HAVE NOW STARTED COURT PROCEEDINGS PLEASE PLEASE PLEASE STAY WELL CLEAR OF THIS COMPANY TRUST ME YOU WILL BE VERY VERY DISAPPOINTED AND LET DOWN. Let's now see if DAVE WARD has actually got the balls to respond to my review (i doubt it very much) BE WARNED PEOPLE AND MAKE SURE YOU DO YOUR RESEARCH ON THIS COMPANY AND READ ALL THE REVIEWS BEFORE FALLING IN TO THIER TRAP AS I DID....
1 year ago
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www.car-van.finance/ has a 1.8 average rating from 4 reviews

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