1:Firstly car was not full prep on delivery so car had to go back to touch up on few things 2: Been financially misled on the whole deal over the phone on my purchase and ended up in a deficit of around £900 which they now accusing me rather than trying to acknowledge their mistake and to resolve the situation. Furthermore after sales they kept creating and making new order form or supplementary order form to make me sign. So overall am not pleased at all. Wish I went on with my offer I had with Bmw which Vindis Audi promised to price match which obviously they didn’t honour. Very poor customer service. I am now adding few more notes further to the reply of Richard Hillier who in all facts has done nothing to resolve the situation and what was said and promise to me over the phone to convince me over the purchase has been clearly not honoured and me dealing good faith has proven me absolutely wrong. So to all please don’t believe a word that is said over the phone on a purchase it’s all lies and will not be honoured and will leave you frustrated and unhappy just like I am. My sales has been based on lies.