This review is for the online store only. They use Aramex delivery here in SA. They are terrible and I don’t know why Billy Hyde continue to use them. I spoke to a guy in the BH Web dept. and he said his management know about these problems. Aramex tracking updates are inaccurate and fabricated. Dec. 29th my item was “out for delivery”. Didn’t arrive. Dec. 30th again “out for delivery”. Didn’t arrive but this time tracking said “tried to deliver but no-one home to receive it”. I was home all day and my husband was actually working out the front of our house all day so we know no-one tried to deliver. Tracking also said they’d left a calling card. Nope, they did not! Had to then go through some palaver with Billy Hyde Online dept. to get a re-delivery. Such a waste of time. I may as well have driven the 40km to the store and got my item in person. I will never order anything online from Billy Hyde again. A No Confidence vote from me!