I love the 4 chairs that arrived so far however 1 arrived broken. I also ordered 8 and still waiting for the other 4 after being promised they are on their way and it was a shipment error. I know my table is on back order however after 1.5 months, I STILL have not received any information other than (a couple weeks) after I called. I have inquired by email to the support email address on the status of my broken chair replacement. I sent pictures twice now. I have also sent 4 inquiries over the last 2 weeks with NO RESPONSE. I work in customer service and would NEVER treat any customer with this kind of neglect. I found the same products from other websites so I’m about to cancel and start over with another company that seems to want my business. Not happy