I purchased a ring online after a ring sizer was sent to me and I sent a spoonful of Mums ashes in the pack that came with pre-paid envelope. They rang me to confirm receipt of the ashes which put my mind at rest. They rang me about 3 weeks later to say the ring was ready for delivery and it came next day making sure someone would be in. What a beautiful ring to cherish. It is absolutely beautiful very well made and the sparkle from the diamonds is amazing. Looks gorgeous just like Mum. Please don’t hesitate to order as the professionalism is perfect. Very compassionate team to deal with. Thank you very much this has made me feel very happy and content with my purchase.