Ordered a power washer and was delivered the wrong model. The wrong model was shipped back the day after I received it. It was explained to me that they didn't have my model and would need to refund back to my credit card. It was promised in 48 hrs and now waiting over 15 days for my credit. Contacted them by phone and email and they now stopped all communication with me. Now I am working with my CC company and soon to be contacting my states Attorneys Generals office. This is obviously a fake company that throws the name Amazon around so you think they are affiliated, but they are not. Stay away from this company. Jim D.