I ordered I generator. I asked if it was in stock. Was told it was. Asked if it was being sent from the manufacturer because they were out of stock or was it in stock on their Shelf. They promised it was in stock on their Shelf. They took my money over $1,000. Two days later sent an email saying they would refund my money because it was not in stock. Have not seen the refund. Have left numerous messages with no return call. I needed this generator for a camping trip and explained the time frame when I place the order. Now I don't have time to order another generator for my camping trip. Nor do I have the money back from them.