Had the salesman turn up as planned and he turned into my best mate Paul and actually didn't need to do this job and all the other sales ploys. Eventually after about 3 hours we were persuaded to sign up for a massively discounted price and paid a £1500 deposit. We interviewed other salesman that week and decided to go for own whose non discounted price undercut Zenith by a couple of thousand. We emailed Zenith to cancel the contract 4 days after signing, well within the 7 days they quote, and asked for our deposit back, the cheque had not, at this time, been cashed. We were contacted by Zenith and asked if we would be willing to let another salesman come in to try and see if we would stay, we declined. A few days later we noticed that the cheque had been cashed so a phone call was made to their customer support and we were told that our total money would be returned by BACS transfer as it was the quickest way. 1 week later and no money in the bank so another call to Zenith Customer support where we learn that a BACS transfer from Zenith will take between 14 and 21 days!! How can they get away with this. Do not let this company anywhere near your money.