Customer service HORRIBLE u can hear kids running around crying@ the customer service rep house who’s English is broken and sounds like a robot reading from a script, giving u run around answers, making you fee Like he is making you a favor, NO dude am making una favor cuz if I don’t shop, YOU a don’t get paid! This reps seems angry, stuck @home with his kids. Special a guy called SAMEER OMG the worst of the worst. I don’t want no one to loose their job, but IF ur not a ppl person, don’t do it , you shouldn’t be there, making ppl feel hopeless. I been shopping for 5 yrs now and the customer service has gotten worst, down hill!!! Of course this customer rep won’t give good service cuz they don’t understand it. It’s sourced customer service and they don’t know anything. Yoox Help your company!