Poor quality! Poor/rude customer service! I purchased a sofa about 1.5 months ago and the quality was horrible. After a few weeks, the sofa started making so much noise that its impossible to sit on it. I called right after receiving the sofa and they said I have to wait for a technician to come and look at it. By the time I could have someone to come, it would've been over 28 days of receiving the sofa and therefore, to get my money back, I have to wait for a report from the technician. They made me wait so long that it's over 28 days and now they don't want to take the sofa back. This should tell you enough about how this company work... I think before making any purchases from this company, you should consider the fact that your time and money will go to waste! and you probably won't be able to get your money back...