Poorest service I’ve ever experienced I don’t normally write reviews but feel I have to highlight this issue to other potential Ultimate Outdoors customers. Ordered a tent from Ultimate Outdoors on 27th May 2020. When the tent arrived I was surprised to find that they had sent the wrong tent. I’m still trying to resolve the issue through their customer services.They said that they would arrange for a courier to collect the item after numerous emails trying to resolve what I thought was a simple issue only to receive a further email today stating they are unable to arrange a courier and want me to send the tent back and they’ll refund the fee. They won’t collect the tent and exchange for the one I ordered. Their customer service is terrible and they have yet to take ownership of an issue they’ve cause. 28 emails to and from Ultimate Outdoors and still no resolution. DO NOT SHOP HERE THEY DON’T CARE!